Work With Your 24-hour Monitoring Specialists
Any time your home alarm system in Lafayette goes off, your 24-hour monitoring professionals will instantly act. Their first step is to verify your alarm, and that involves reaching out to you. The procedure they follow is dependent on the kind of emergency. For example, when the emergency is of a medical nature, one effort will be made to contact you before first responders are sent out. If you have a burglary alarm - the most frequent kind of event - a monitoring professional will adhere to these guidelines to contact you:
- An attempt will be made to reach you through the command hub. You will typically be required to supply a passcode.
- If that effort doesn’t result in a response, a call is made to your main contact number.
- An alternate number or first emergency contact is attempted next.
- If there is still no answer, local law enforcement officers are sent.
- Your monitoring agents will follow up with you again after emergency personnel are alerted.
If you're not in a situation where you can interact with the monitoring team, that’s OK. Assistance will still be deployed even if you're not available to confirm the emergency.
Get protection for any emergency with a Vivint home alarm system in Lafayette
Stay ready for any emergency with a modern home alarm system in Lafayette from Vivint. Call (765) 540-9213 to start customizing your home’s defense today.